April 30, 2018

Effective Communication Skills While Facilitating Interviews and Focus Groups 1030am  -  1200pm Effective Communication Skills While Facilitating Interviews and Focus Groups Harding Room

Effective Communication Skills While Facilitating Interviews and Focus Groups

Ouen Hunter, M.S., M.S.W., Western Michigan University

Jeffrey Hillman, M.P.A., Western Michigan University

This interactive session will use hands-on exercises to emphasize how verbal and non-verbal communication skills will help evaluators gather and tell the stories of their clients and organizations, based on the presenters’ experiences in clinical social work and health care administration.

Session Category :  Concurrent Sessions